INFICON EDC considers Customer Service, Sales and Marketing as the vital link between the company and our customers' expectations.

    To provide local access and timely response to customer needs INFICON EDC employs a network of Field Representatives that stretches from coast-to-coast and in key areas around the world.

    Our on-site "Personal Touch" Customer Service Department is staffed with experienced, knowledgeable and courteous employees to address any and every customer need. They also provide the information required by prospective customers. Maintaining high standards in accurate and timely Order Entry and Customer Communication are the hallmarks of INFICON EDC's customer service.

    The marketing function is responsible for anticipating the product needs of our customers, advising product research and development and facilitating customer communication and feedback. This insures we deliver beyond our customers' expectations now, and in the future.

    In addition to advertising, public relations and trade shows, marketing oversees our website, which carries our product offerings, new product releases, technical developments and general information.