EDC considers Customer Service, Sales and Marketing as the vital link between the company and our customers’ expectations.

    To provide local access and timely response to customer needs EDC employs a network of Field Representatives that stretches from coast-to-coast and in key areas around the world. We always encourage you to contact our on-site “Personal Touch” customer care department. It is staffed with experienced, knowledgeable and courteous personnel to address all of our customers needs. ...more

    EDC engineers are the backbone of our ability to provide unique solutions to our customers’ extraordinary needs. It is not unusual for our engineers to be on the phone or meeting directly with our Customers’ Design Engineers.

    Our engineering professionals also oversee the technical aspects of all manufacturing, testing and maintenance equipment. The innovations of our Engineering Department are not limited to our products alone. They have also been responsible for some of the unique manufacturing equipment here at EDC, which enables us to maintain our leading edge position. ...more

    At EDC we believe quality starts at the beginning, therefore we use cultured quartz produced in our 30,000 square foot facility located in Overland Park, Kansas. Our facility has been designed to meet the unique needs of quartz processing by separating the Crystal Preparation and Assembly Departments.

    We begin by cutting the quartz bars into wafers using state-of-the-art slurry saws designed with stroke, pressure and abrasive flow controls. ...more

    Much more than our posted quality statement, our ISO certificate, or any of the external trappings, our commitment to quality is woven into the very fabric of our corporate culture.

    We have a fully equipped and staffed Quality Assurance Lab with state-of-the-art equipment for product testing. ...more